FAQs
1. Is the Product Returnable?
Ans. No, Product are non-returnable.
2. If Any Part Damage received then how to replace it?
Ans. If any Part Damage You received, just share the Damage Part Picture and its dimension to our Official WhatsApp no. 9310341647 and we'll Dispatch the replacement within 24 Hours. No Unboxing Video Required.
How can i Track my order once the order placed?
Ans. Our team will send you the Order Tracking id through The Good Luck Brand Official No. 9310341647 within 24 Hours. So be patience for 24 Hours once the order place.
Can I Cancel My order?
Ans. if you inform to our Good Luck Official No. 931034167 for cancel the Order, Our team will check the order dispatched or not. if the order not dispatched till that time, then the full refund will be initiated. But if the order was dispatched then the refund will be initiate once the order marked RTO - Return to Origin from Logistic partner after deduct Shipping Charges/RTO charges.
5. Do it Need to call for installation if I Purchased Order with Fitting/Installation?
Ans. No, Once the order delivered our Team get Notify internally to Coordinator they arrange installation within 3 Days from the delivery date. Installation TAT is 3 Days for Tier 1 and Metro Cities and 5 Days for Rest of India.
Additional Notes
If any customer From Delhi NCR and want to self-Pick-up, they can visit to our Delhi warehouse which is in Dwarka Mor location.
Self-pick-up Waiver/Discount 800 Rs. to the product cost.
Those Who Want Same Day delivery Within Delhi NCR then the Service is available using porter and porter Delivery charges are needed to pay directly to porter rider.
Marketplace Link of Amazon/Flipkart who wants to purchase product at Cash on Delivery (COD).
https://www.amazon.in/storefront?me=A1U2ASVK0H839Q&ref_=ssf_share
https://www.flipkart.com/product/p/itme?pid=TVUHEX3ACDHRS2AB
Delivery Time as below.
North and Central Zone- 5 to 6 Days
East and West Zone - 6 to 8 Days
South and Northeast Zone - 8 to 12 Days
